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Video Transcription

After we undertake representation of clients, if an insurance representative or the insurance company were to contact our clients in Tuscaloosa or elsewhere in Alabama, we routinely tell them to do one…to do two things, to simply thank them for the call and to say, “I am now represented. Here’s my attorney’s name and telephone number please give him a call, and he’ll take care of any questions or any needs you may have.”

It’s important, in an auto injury case or any other type of accident or injury case, that the client refrain from discussing the case with anyone other than a member of our law firm. That’s important. And we urge clients and we urge and caution clients to make every effort to strictly comply with that request so that all their information is filtered through us. And we find that that eliminates any inconsistencies or potential conflicts that might arise.

Hear What Our Clients Have To Say

"We realize there are many options for representation out there, and we talked with several of the "big names" before finding Cross and Smith. With the others, it felt like we were being bullied, in a tank with hungry sharks. We are still receiving junk mail from some. We are SO thankful we were referred to Justin Smith (Cross and Smith) for our accident claim. He and his team were absolutely amazing."