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Video Transcription

After we undertake representation of clients, if an insurance representative or the insurance company were to contact our clients in Tuscaloosa or elsewhere in Alabama, we routinely tell them to do one…to do two things, to simply thank them for the call and to say, “I am now represented. Here’s my attorney’s name and telephone number please give him a call, and he’ll take care of any questions or any needs you may have.”

It’s important, in an auto injury case or any other type of accident or injury case, that the client refrain from discussing the case with anyone other than a member of our law firm. That’s important. And we urge clients and we urge and caution clients to make every effort to strictly comply with that request so that all their information is filtered through us. And we find that that eliminates any inconsistencies or potential conflicts that might arise.

Hear What Our Clients Have To Say

"After my husband was injured in a burn accident at work, we felt the accident could have been avoided. I was not sure where to start, but after careful research, we met with Justin Smith and shared our experience. From day one, we felt we were in good hands. Justin and Dell explained everything and kept us informed from start to finish. It was a complicated case that took an outside the box approach. Both Justin and Dell made us feel like part of the team."