Cross & Smith LLC
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Should I Speak With An Insurance Representative If They Call Me?

Video Transcription:

After we undertake representation of clients, if an insurance representative or the insurance company were to contact our clients in Tuscaloosa or elsewhere in Alabama, we routinely tell them to do one…to do two things, to simply thank them for the call and to say, “I am now represented. Here’s my attorney’s name and telephone number please give him a call, and he’ll take care of any questions or any needs you may have.”

It’s important, in an auto injury case or any other type of accident or injury case, that the client refrain from discussing the case with anyone other than a member of our law firm. That’s important. And we urge clients and we urge and caution clients to make every effort to strictly comply with that request so that all their information is filtered through us. And we find that that eliminates any inconsistencies or potential conflicts that might arise.

Hear What Our Clients Have To Say

"I was injured in an accident and I chose Justin Smith to handle my case. I worked with every staff member there by the end of the ordeal and was treated like family but also with true professionalism. They worked diligently on my case and never faltered or backed down regardless of the obstacles. I am so happy with the outcome and highly, highly recommend Cross & Smith, LLC to anyone that needs someone they can trust."
Posted By: Shane Weaver

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