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Jul 31, 2019 - Car Accidents by Cross & Smith

Insurers generally present themselves as good faith actors who provide a generous service to their customers — the policyholders — and while comprehensive liability insurance coverage is a valuable protection in the event that you have suffered harm in an accident, it’s important to remember that the insurance company is a profit-oriented business. Insurers are not driven to provide financial compensation merely out of kindness.  If and when they can avoid their duties under contract (to the extent that it will benefit them), they will do so.  This can all come as a nasty surprise to policyholders who are seeing their claims being mishandled firsthand by their insurer — before the accident, they might have reasonably relied on their insurance coverage to payout for their losses, only to discover that engaging with the insurer is not as straightforward as initially anticipated. For clarity, let’s dive into this issue a bit more in-depth. Insurer Interests Oppose Those of Policyholders The foundational issue that drives an insurer’s adverse decisions is the fact that the insurance company gains an advantage when their policyholder fails to secure the payout to which they’re entitled by their coverage.  The insurance company’s bottom-line is benefited substantially when a policyholder with a legitimate claim is denied or has that claim undervalued, or simply chooses not to submit the claim to the insurer. Given this dynamic, insurer misconduct and underhandedness in the wake of an accident is not particularly surprising — if an insurance agent contacts you after an […]